Start: Get fully booked

Staff: Get off the tools

Scale: Build a team

Step Back: Get off of all operations

How to create the perfect business plan for your cleaning company

Employed vs self employed

Paid marketing channels 

Documenting systems – system extraction template

How to assess competitors and find a gap in your market

How to legally employ cleaners

Hiring a supervisor

Documenting IT systems

How to set up your company as a legal entity

How to set up as an agency

Utilising your supervisor

Outsourcing your marketing 

Free ways to generate high quality leads (including templates, guides)

How to recruit staff

Hiring an admin assistant

Managing your team without micromanaging

What cleaning equipment you need to get started

How to train staff

Utilising your admin assistant

Building bullet proof systems

Free software to use from the start

How to replace yourself as the cleaner for your clients

Hiring Virtual Assistants

Hiring a manager

How to price cleaning jobs

Finances around replacing yourself on the tools 

Utilising your Virtual Assistants

Not stepping back into the day to day to save the day

How to interact with customers

Insurance needed for a team of cleaners

How to find larger opportunities and clients

Working on the company remotely

Best way to take payment from customers

How to manage clients without being the cleaner going to do the job

Niching your cleaning services for faster growth

Get your team reporting to you

How to retain customers long term

How to handle sickness from cleaners

Expanding your service offering

Simple, effective staff meetings 

How to handle complaints 

How to handle holiday requests and holiday cover from cleaners

Upselling and cross selling 

The right cleaning business model for you

How to handle cleaners leaving

How to sell to larger clients 

Common bottlenecks and how to solve them

Cleaner disciplinaries and legal support 

How to close deals with specific closing strategies

Simple financial tracking for new business owners 

Essential software for managing cleaners 

Team management software

How to create the perfect cleaning company website

Ramp up your marketing

Outsourcing to other cleaning companies 

Set up Google My Business 

Next level sales strategies 

Time management

Essential paperwork needed for solo cleaners

Systems intro (just the concept)

Let go and delegate 

Insurance for cleaners 

Essential software automation at this stage

Create your CCF

Selling for beginners to start closing great clients

Simple number tracking

Create your COF

Credit control basics

How to dismiss a cleaner

Full KPI tracking

Marketing essentials

Essential software automation at this stage

Legal changes when you hire staff – what do you need to know?

CRM system

What’s a worker? (between self employed and employed)

Expanding geography

How to run payroll for cleaners

Expanding service offering

How do self employed staff get paid? What’s the process 

Tenders

Credit control process

Disciplinaries for office staff

How to dismiss a member of the office team

Running a cleaning contract that’s been subcontracted to you

AIM = Grow from £0 to £3000 income per month in less than 6 months

AIM = Fully replace your income without having to clean

AIM = Grow to £250,000 turnover per year and build an office team

AIM = Grow beyond £250,000 and work your way out of the business