In the first half of this training course, you will learn:
✅ How to create the perfect business plan for your cleaning company
✅ How to assess competitors and find a gap in your market
✅ How to set up your company as a legal entity
✅ Free ways to generate high quality leads (including templates, guides)
✅ What cleaning equipment you need to get started
✅ Free software to use from the start
✅ How to price cleaning jobs
✅ How to interact with customers
✅ Best way to take payment from customers
✅ How to retain customers long term
✅ How to handle complaints
✅ The right cleaning business model for you
✅ Common bottlenecks and how to solve them
✅ Simple financial tracking for new business owners
✅ How to create the perfect cleaning company website
✅ Set up Google My Business
✅ Essential paperwork needed for solo cleaners
✅ Insurance for cleaners
✅ Selling for beginners to start closing great clients
✅ Credit control basics
In the second half of this training course, you will learn:
✅ Employed vs self employed
✅ How to legally employ cleaners
✅ How to set up as an agency
✅ How to recruit staff
✅ How to train staff
✅ How to replace yourself as the cleaner for your clients
✅ Finances around replacing yourself on the tools
✅ Insurance needed for a team of cleaners
✅ How to manage clients without being the cleaner going to do the job
✅ How to handle sickness from cleaners
✅ How to handle holiday requests and holiday cover from cleaners
✅ How to handle cleaners leaving
✅ Cleaner disciplinaries and legal support
✅ Essential software for managing cleaners
✅ Ramp up your marketing
✅ Next level sales strategies
✅ Systems intro (just the concept)
✅ Essential software automation at this stage
✅ Simple number tracking
✅ How to dismiss a cleaner
✅ Marketing essentials
✅ Legal changes when you hire staff – what do you need to know?
✅ What’s a worker? (between self employed and employed)
✅ How to run payroll for cleaners
✅ How do self employed staff get paid? What’s the process
✅ Credit control process